NCIC Inmate Call Services

Inmate Telephone Service » NCIC Inmate Call Services

*** Save money on making and receiving inmate phone calls ***

NCIC Inmate Call Services is known to provide inmates and families with latest technological inmate calling service solution. Inmate’s families are to face prison security rules and expensive phone charges to continue speaking with their incarcerated loved ones. Since prison calls charge higher rates than calls made outside the confinement, the families are overburdened with high phone bills. NCIC provides flexible inmate calling options that help the inmates and families stay connected and continue speaking over the phone. Flexible inmate call packages and options enable the inmates and families to have greater control over the call limits and billing.

High end to end call service

The company is an industrial leader in the field of inmate call service provider. It provides quality call service to over 12 countries and up to 400 prisons. NCIC is the primary company known to first utilize cloud-based technology to initiate call processing and storing. With its high quality service, the reputed firm has earned A+ rating and holds recognition from the Better Business Bureau.

The company offers a total inmate telephone solution and connects its users via total inmate telephone solution, a coinless pay phone method that ensures complete safety and prevent any revenue sharing by third party during the call. With this facility, the correctional facilities are allowed to have access of call recording and web-reporting without the need to pay any additional charges.

High quality Inmate Call Engine platform ICE

ICE platform is designed to work on a VoIP-based centralized platform. With superior band width, the inmate facility is extremely capable of processing several calls simultaneously for uninterrupted call service during peak hours of calling. With Cisco ASA Firewalls and PCI compliance network vulnerabilities are completed prevented.

Outstanding features of Inmate Call Engine platform

  • Customer Service

  • Central Call Processing System

  • Complete Web-Based Application

  • Inmate PIN Calling

  • Automatic Import of Inmate Information

  • Real Time Call Data and Voice Recording Offsite Storage

  • Automated Inmate

  • Real Time Inmate Telephone Monitoring

  • Voice Over IP

  • Voice Authentication Technology

  • Tiered Security Access Control

  • Multi Facility Support

Setting of inmate prepaid account

NCIC enables inmate’s family to easily set up inmate prepaid account. The can visit the company website with an authorized credit card or debit card or directly contact through the company’s phone number for setting up of an account.

Contact Information

Contact Number: 1-800-943-2189

Email id:


Address: P.O. Box 551, Longview, TX  75606

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NCIC Inmate Call Services

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