Paytel Communications

Inmate Telephone Service » Paytel Communications

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Paytel communications is known for its high quality inmate call service. The company understands the need and requirements of its customer and aims to keep the inmates and families connected. Prison call collects are expensive and come as liability for the inmate’s family. Local telephone companies do not support inmate calls. Paytel provides inmate calling service to such families. This ensures that the family members can continue speaking to their incarcerated friends without paying expensive bills for inmate calls and prevent exceeding the local billing limits. Based on the customer’s comfort and requirement, the company aims to provide flexible inmate phone service.

Local Telephone Company does not support its users to receive call collects from inmates. The company blocks the user’s number to restrict inmate call collect. With Paytel communications, the inmate’s family are allowed to receive call collect and make calls to their incarcerated dear ones.

Prepaid account service: The company offers prepaid account option where users can make payment by using valid credit card or debit card for inmate calls. The service allows users to make inmate calls or collect calls with ease and flexibility. Prepaid service allows users to have more control over the calls and budget limit.

Direct bill account: In direct bill account service, the users are required to earn satisfactory Beacon Credit store through submission of credit application. The users are then allowed to make inmate calls and the company pays for it. The service covers inmate call monitoring and real time call recording that can be accessed by the prison facilities in line with the security requirements.

Paytel ensures complete customer satisfaction with their high quality service. Users are avail safe and quality inmate phone service by using valid debit card or credit card. The company also accepts directly mailed money order or check payment from its customers. This prevents the cost of processing free. The customers can also access the service through other payment modes that include online payment via company website, automatic payment through phone or payment done through available payment specialist. Payments through debit card or credit card and prepaid cash card are acceptable by the company.

Paytel customer care executives work 24 hours to serve its customers. Users can directly access the company website or call the company customer care executive to set up an account with the company.

Contact Information

Contact Number: 1-800-729-8355


Address:  Pay-Tel Communications, Inc., Greensboro, NC 27419  

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Paytel Communications

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